Refund Policy

You may request a refund within 7 days of purchase if none of the purchased credits have been used. Approved refunds are returned to the original payment method.

Purchases are generally non-refundable once any purchased credits have been consumed, after the 7-day request period, or when an account is suspended for fraud, chargeback abuse, or violation of the Terms of Service. This does not limit rights that cannot be waived under applicable law.

If you believe you were charged more than once, charged the wrong amount, or did not receive purchased credits, contact us promptly. We will investigate verified billing or delivery errors and provide an appropriate correction or refund.

Email support@indextts.app with your account email, purchase date, amount, Stripe receipt or transaction identifier, and reason for the request. Do not send full card details.

We aim to review requests within 5 business days. After approval, the payment provider and your bank may require additional time to display the refund.